Responsible for sales, appearance, and overall operations of the store. Objectives are to show consistent sales growth, ensure store projects proper O'Reilly image, operates as a profit center, and follow policies and procedures aimed at ensuring company operates as economically and efficiently as possible. Requires automotive retail management experience; excellent customer service, communication and organizational skills; and knowledge of automotive parts, equipment and systems. Must be available to work as scheduled. ASE certification preferred.
Deliver parts and/or products to the professional customers in a safe and efficient manner, collect money and pick up customer returns, perform routine vehicle maintenance by checking fluid levels, oil, radiator, transmission, etc. Requires the ability to quickly match alphanumeric sequences. Must have excellent customer service and communication skills, as well as the ability to adapt quickly and effectively to changing delivery situations. Must be at least 18 years old and possess a good driving record and valid drivers license.
Responsible for repairing engine blocks and heads, crankshafts, rods, blocks, flywheels, brake drums and rotors. Requires knowledge of automotive engines and their components, ability to operate various types of power tools and equipment, and the ability to conform to strict quality control policies.
Responsibilities include: provide customers with professional assistance in obtaining parts, advise customers of parts needs and recommend substitution of parts when a replacement is not available, service professional customer accounts and develop good sales relationships, follow and promote all company customer service programs. Requires leading technical parts knowledge including a good background in mechanics, excellent customer service skills, and above average communication skills. ASE certification preferred.
Responsible for keeping the store front floor area stocked, fronted, and clean; stocking merchandise according to planograms or displays; completing sales preparation; and greeting customers on the sales floor. May also require occasional delivery of parts/products to professional customers. Requires good aptitude for dealing with number sequences, excellent customer service skills, and good organizational skills. Must be at least 18 years old and possess a good driving record and valid drivers license.
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